Co-Managed IT services - Torapath Technologies

What is Co-Managed IT

Co-managed IT, also known as supplemental IT is beneficial to any company that currently has an in-house IT staff member, but may need a little additional help. What may surprise you is that a over half of all small-medium sized businesses just like yours have this co-managed IT model with an insourced IT employee or someone who partially acts within that role and has a partnership with an IT firm for some of the overflow.

We take the time to review the current infrastructure and understand the best way to work together and to properly divide up the responsibilities so that there is no confusion and we become a resource tool. We find that if we can supplement the existing internal technology resources in strategic areas that we have expertise in, it can provide the most valuable technology experience for you and your employees.

HOW WE CAN HELP

Partnering with Torapath opens up greater opportunities for you

End User Support

Is your local team overwhelmed or spending too much time on the day-to-day issues instead of focusing on the bigger projects? Let our expert Service Desk team relieve some or all of that workload.

IT Planning and Budgeting

Need someone with more expertise or help with network planning, software implementation, or adapting newer technologies? Let our team of Client Advisors and Systems Administrators guide you in the right direction.

IT Security

Concerned about your data and vulnerabilities? Let us implement a secure network and system policies that will ease your concerns and help you focus more in your company.

Business Continuity

Need help planning for natural or man-made disasters? With many different options to ensure your business will continue to run efficiently, our team can help design a plan that works best for your needs and budget.

Testimonials

Hear what some of our clients have said of our services over the years.

"Prompt, Accommodating and Gracious"

As an office manager for a busy law firm, I certainly appreciate the team work I’ve enjoyed for ten years with Torapath Technologies, Inc., Ben Marcel, and support staff. They are very prompt, accommodating and gracious as we work our way through technical difficulties, routine maintenance, updates, problem solving, hardware and software upgrade planning. Beyond the hands-on routine operations, we know we can rely on the cyber security measures managed by Torapath Technologies, Inc., as well as our backup systems that we have seen come through for us through the years. It is truly rewarding to work with such a quality support team as we work hard to take care of our clients.

Gloria W., Percy, Mumphrey & Skias

"Letter of Appreciation"

To you and to your entire team, on behalf of Safe Air Technology and myself, I want to thank you and share our appreciation for your commitment of outstanding service and commitment in going above and beyond your contractual obligations in providing services and support to keep us operational.

I can comfortably recommend Torapath Technologies as a reliable IT provider, Ben takes personal pride in his services and products and consistently demonstrates this leadership to his team and clients.

David R. Ratcliff, President/CEO of Safe Air Technology

"We have peace of mind that our engineering firm’s technology is protected"

Torapath Technologies has been managing our IT for many years. They have a sound approach to technology and are able to explain things in simple terms. As an Engineering and Land Surveying firm, our company’s data is the most important asset we have. The 3D Scanning technology our survey department uses in particular is a big contributor to the large amount of data our company must maintain. Torapath Technologies developed a custom backup and disaster recovery plan to minimize downtime if there is a failure. They have also explained the importance of IT security and put technology in place to provide protection of our data. We greatly appreciate the service and expert advice they provide because it allows us to focus on running our business instead of worrying about technology issues.

Karla E. Weston, PE, President of Civil Design & Construction, Inc.